Refund and Returns Policy

Last updated 10/28/2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may send it back and we will send you a new one. Please see below for more information on our return policy. Please see below for more information on our return policy.


All returns must be postmarked within 90 days of the purchase date. All returned items must include your proof of purchase.


To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging with your proof of purchase, and then mail your return to the following address:

Pill Puncher, LLC

Attn: Returns

816 Cambridge Bend Tyler, Texas 75703

Tyler, Texas 75703

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


After receiving your return, and verifying it was sent back within 90 days of your purchase, we will process your return. Please allow at least 7 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Need help?

If you have any questions concerning our return policy, please contact us at: [email protected]

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